Delivery
Shipping Policy
Welcome to JAHA COLLECTIVE, where we prioritize seamless shipping, ethical production, and customer satisfaction. To provide clarity and transparency, we've crafted a comprehensive shipping policy.
Order Fulfillment
Contrado's Swift Production: The majority of our products are made with our print partner, Contrado and dispatched within 48 hours, attesting to our commitment to efficiency and quality. Production times, specified on each product page, are complemented by shipping durations.
International Fast Shipping: Benefit from our international fast shipping, reaching most customers within 3-5 days. Our trusted carriers, including FedEx, DHL, UPS, TNT, or similar, ensure detailed tracking and timely delivery. Remote areas may incur additional shipping costs and time due to carrier surcharges.
Custom Tax
For worldwide shipping, Contrado often covers customs duties. However, for orders outside the USA or its corresponding international sites, additional charges like customs tax and administration fees may apply. Please check your delivery country's customs policies.
Adverse Conditions & Strikes
In the face of adverse weather conditions or transport strikes, we collaborate with reliable carriers like FedEx and UPS to minimize disruptions. Stay informed about your order's courier through provided links and our order information.
JAHA.SHOP Shipping Supplement:
Order Processing
We collaborate with global print-on-demand partners, ensuring efficient order processing based on your location. A tracking link is sent via email to track your order's journey.
Free US Shipping
JAHA COLLECTIVE proudly offers free shipping for all orders of $150. Unfortunately, expedited shipping is not currently available.
Order Amendments
To facilitate swift order processing, amendments are accepted within 1 hour post-transaction. Reach out via our blue chat box or email shop@desireejaha.com with your order number for any amendments.
Shipping Duration
Anticipate fulfillment in 2-7 days, with shipping times varying based on location. External factors, such as COVID-19, may impact shipping. Please allow additional time for shipping post-manufacturing.
Global Facilities
Partnering with on-demand fulfillment centers worldwide, our partners, including USPS and DHL, ensure efficient shipping tailored to your location.
Lost, Damaged, or Undelivered Packages
In the unfortunate event of lost, damaged, or undelivered packages, we are here to assist. Contact us at shop@desireejaha.com with relevant details for swift resolution.
Items Returned to Sender
Packages returned due to address issues, non-collection, or unpaid customs fees result in a full refund. We're unable to reship orders unless it's due to our error.
At JAHA COLLECTIVE, we strive to make your shopping experience delightful. Your support and patience are valued. For detailed tracking or specific inquiries, contact the shipping carrier with your order number. Happy shopping! 🌟🌍 #JAHA.SHOPShipping #GlobalEthics #CustomerSatisfaction